COVID-19: Can I see my GP face to face?

You will need to speak to a member of staff on the phone before visiting the surgery in person.

You may notice that your surgery has restricted access, for example by locking the doors.

This does not mean the surgery is closed.

Most issues will be dealt with over the phone, for example, your GP can send repeat prescriptions electronically to your local pharmacy so you don’t need to come to the surgery to do this.

If you need to speak to a doctor or nurse, you can call your surgery in the usual way and a telephone consultation will be arranged for you.  If needed, your doctor may offer you a video consultation using your smartphone.

If the doctor or nurse decides that you need to come to the surgery, they will tell you a specific time to come to the surgery.

It is important that you arrive at this time and not any earlier or later, as we do not want the waiting room to be busy.  This is to protect you, other patients, and our staff.

As you can tell, a lot has changed with your practice, but we have adapted to a different way of working. We are still open and want to look after your health, but we want to do this in the safest way possible.